Frequently Asked Questions
Where can I buy Monkey Music merchandise?
Please go to the Monkey Music online shop or speak to your teacher at class.
How do I download playlists purchased from the Monkey Music online shop?
Log in to your account on our website (https://www.monkeymusic.co.uk/monkey-music-club/login) and then go to My Downloads on the top right corner. Click each song title to download them to your device.
At what age can my child start Monkey Music?
From newborn.
Are the classes different for each age group?
Yes. Our curriculum is structured and progressive.
Beautiful Noise: from newborn
Rock’n'Roll: from 3 months
Heigh-Ho: from 12 months
Jiggety-Jig: 2 + 3 year olds
Ding-Dong: 3 + 4 year olds
How old does my newborn baby have to be to join the Beautiful Noise programme or to participate in a Beautiful Noise event?
Parents and carers can join our Beautiful Noise programme and Beautiful Noise events with their newborn baby anytime from birth up until their baby is 16 weeks old (taken from the date of their first face-to-face Beautiful Noise class/event).
Where can I find details of my local Beautiful Noise Programmes or Beautiful Noise events?
You can go to this link https://wwwapi.monkeymusic.co.uk/Beautiful+Noise/ and enter your postcode to find the details of Beautiful Noise programmes near you. If there are no programmes happening in your local area, then email hello@monkeymusic.co.uk for an update on programmes which may be opening soon. There may be Beautiful Noise events in your local area and you will be able to find details of any that are coming up by going to this link https://wwwapi.monkeymusic.co.uk/Workshops+%26+Events/ and entering your postcode.
Can babies relate to music at such a young age?
The ear is the first organ to develop fully in the womb. From five months, an unborn baby can hear the world around them. Early exposure to music encourages babies to develop their musical ear which supports all aspects of early learning and development.
Just as language skills are developed early in life, so is musical talent. Regardless of the level of music aptitude with which children are born, they must have formal and informal experiences in music to maintain that level of potential.
Can my partner and I both bring our baby to Beautiful Noise?
Yes, Beautiful Noise is perfect for parents who attend on their own or with a partner.
How long is each Beautiful Noise face-to-face class or Beautiful Noise event?
Each Beautiful Noise face-to-face class and Beautiful Noise event is an hour long. This gives everyone lots of time to settle/feed/change before Beautiful Noise begins and at the end before leaving.
Can I feed my baby during Beautiful Noise?
Yes, of course. We understand that you will want to make yourself and your baby as comfortable as possible during Beautiful Noise and you may feed/change/sleep whenever you feel like it!
What happens if my baby sleeps all the way through Beautiful Noise?
Beautiful Noise has been created so that you and Baby can share precious time together whilst enjoying it for mutual reasons and for different reasons. Our teachers understand that our youngest babies need their sleep so if your baby sleeps peacefully during Beautiful Noise then you will be encouraged to join in whilst they sleep close by.
How and when do I receive my Beautiful Noise online sessions?
Our Beautiful Noise online sessions are sent via email to all members of our Beautiful Noise programmes and Beautiful Noise events after attendance at the face to face session and have been created so that you can practice at home what you and Baby have learned at Beautiful Noise.
What is in the Beautiful Noise Kit Bag?
Inside the Beautiful Noise Kit Bag (a linen tote) you will find a Monkey Music wave drum, Monkey Music maracito and a sensory scarf. You will be encouraged to use these instruments and the sensory scarf at home when joining in with the online sessions.
What makes Monkey Music weekly classes so special?
Monkey Music has been established for over 30 years and is proud to have a rich musical heritage. We offer a unique and progressive learning experience for your child, which is supported by over 500 original songs and musical activities. Monkey Music classes are considered a leading light in pre-school education. Our talented teachers are carefully chosen and trained to offer the highest standard of pre-school music education. Come along for a free class to see for yourself what make Monkey Music classes the highlight of the week for so many families across the UK!
What do the weekly Monkey Music classes involve?
Monkey Music is an interactive award winning musical curriculum. The regular weekly classes are small and tailor-made for babies and young children who are grouped according to their age. Each child is accompanied by their carer. Little ones sing, dance and play musical instruments. Grown ups join in the fun too!
How much does a class cost?
The price for classes in the area you would like to attend is shown during the booking process and you can also ask at your local Monkey Music Office.
Can I try a class before I sign up to the monthly rolling subscription for weekly classes?
Yes. You and your child are invited along for a free complimentary class when making an initial booking enquiry.
How does payment for weekly classes work?
After your first free class your place at class is reserved for you for 2 working days from the date and time of the free class. If you go on to confirm your place, payment for your monthly rolling subscription for classes will be taken on the 1st working day of each month for the classes booked in that calendar month that are due for payment. Customers joining midway through a calendar month will be charged for the remainder of classes in that calendar month, save where you book to join for the last class of a month and in this case the amount you will pay when making the booking will include the cost for the classes in the next month when classes are offered. Customers booking during a holiday break prior to the start of a teaching period will pay for their first calendar month of classes when making their booking.
When do classes run?
Regular classes run during class teaching periods (please check the timetable for the area you would like to attend classes, details of the sort breaks and holiday breaks will be listed there). Many areas also run seasonal Holiday Workshops and Events during the class break periods.
How many children are in a class?
Places are limited and will vary from venue to venue. Our maximum capacity is 15 children per class.
Can I bring a newborn baby too?
Babes in arms accompanying older siblings are welcome in our classes free of charge, please speak to your local classes for more information.
Can I catch up a missed class?
Subject to eligibility and availability it may be possible to catch up a booked class that you have missed, please contact your local class provider for more details.
Can I swap my class to another day or time?
Subject to eligibility and availability it may be possible to swap a booked class, please contact your local class provider for more details.
What do you expect of the children, do they have to sit down the whole time?
Each class is carefully structured and formatted so that every child and carer is encouraged to join in with the fun. Classes are paced according to each age group with the opportunity for little ones to be up on their feet during ‘Time to Move’ and sitting with their carers during ‘Time to Play’ and ‘Time to Sleep’. Most children quickly learn what is happening next and Monkey helps them with friendly encouragement!
What do I need to bring with me?
Everything you need to enjoy our classes is made available by the teacher, however, should you prefer not to use the Monkey Music instruments provided at class, you may bring your own Monkey Music approved instruments purchased from our online shop or identical items bought elsewhere. You may also bring along your own small blanket for your child to sit on.
Why are most of the Monkey Music classes 30 minutes long?
Our classes have been honed and developed over 30 years and are designed to fully captivate babies and young children for the duration. Each 30 minute class is a significant step in our progressive curricula. Classes are carefully planned to maximise the attention span of a very young child so that they learn from sharing a rewarding, enjoyable and worthwhile experience. The very interactive nature of every class means that our little ones need to rest again after 30 minutes of magical music making!
Do you offer ‘mixed age’ classes?
Because of the progressive nature of our curricula which is age specific, we do not offer regular weekly mixed age classes. However, during the holidays, many of our teachers offer mixed age holiday workshops and events.
Are all the teachers musically trained?
All Monkey music teachers are specifically trained on delivering the Monkey Music curriculum. Many of them are professional musicians and teachers.
Do I have to be musical?
No! Our teachers will make you feel welcome whatever your musical ability.
Do I have to sing along?
We love it when families sing along and your children will benefit from hearing the sound of a familiar voice, no matter how good or bad! But – there is no pressure to sing because listening, watching and playing the instruments will keep you and your child busy enough! Families may enjoy our songs at home by purchasing our class specific playlists available from our online shop.
Can I bring an adult friend/relative to class?
This is usually possible, but we do ask that you contact your local teacher to ask permission beforehand. This is because some of our teaching rooms have maximum levels of occupancy and our teachers need to know who is attending each session, thank you.
Can I opt out of the membership fee?
No, our online club is designed to support the learning experience of children at our regular classes and is a popular go-to places between classes to enjoy making Monkey Music at home.
Is it OK for me to take photos or video in class?
No, we politely request that you refrain from taking photos or videos at class.
Why don’t you offer drop-in classes?
We value musical education as a fundamental part of early development, and as such our regular weekly classes are progressive to maximise the learning potential of each child.
How do I cancel my class booking?
You can cancel your booking at any time in the 14 days from the date the contract between you and your franchisee is first formed if you have not had face to face contact with your franchise when making the booking. This is referred to as the cancellation period in the terms and conditions of booking. To exercise your right you must inform your franchisee in writing of your decision to cancel within the cancellation period. Notice can be provided by:
• managing your booking including cancelling your booking (in accordance with the terms and conditions), via your parent account in the parent zone or
• emailing the email address or writing to the address provided to you in the booking confirmation email, including your name, home address, details of your booking and, where available, your phone number and email address or
• you can print off and post or email to the email or postal address shown in the booking confirmation email a completed model cancellation form, a copy of which is available from your franchisee.
You can end your monthly rolling subscription for regular classes with Monkey Music on giving at least one month’s prior written notice to your franchisee, notice can be provided by:
• managing your booking including cancelling your booking (in accordance with the terms and conditions), via your parent account in the parent zone or
• emailing the email address or writing to the address provided to you in the booking confirmation email, including your name, home address, details of your booking and, where available, your phone number and email address or
• you can print off and post or email to the email or postal address shown in the booking confirmation email a completed model cancellation form, a copy of which is available from your franchisee.
At the end of that notice period the enrolment for those classes will end.
How do I book a Monkey Music Birthday Party?
Please click on the ‘More Fun’ tab on the website for more information or go to your account in the Parent Zone to make a party enquiry.
How do I become a Monkey Music franchisee?
Our franchisees come from all walks of life but share an interest in early years music education and the desire to run their own business. The best way to find out more about becoming a franchisee or teacher would be to join us at one of our Online Meet-Ups where you can meet some of our amazing franchisees and members of the Head Office Support Team and learn more about this unique business opportunity. To secure your place at our next Online Meet-Up, please see the NEWS section on the Franchise website https://www.monkeymusic.co.uk/franchise or email jointheteam@monkeymusic.co.uk.
